Payment Policy for Lili Baby Planet

Effective Date: December 26, 2024

At Lili Baby Planet, we aim to make your shopping experience as seamless as possible. Our payment policy ensures that your transactions are secure and straightforward. Please review the following information to understand how payments are processed.

1. Accepted Payment Methods:
We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Afterpay (for installment payments)

2. Payment Authorization:
When you place an order, your payment is authorized and verified immediately. The charge will only be processed once the order is confirmed and shipped. If there is an issue with your payment (e.g., insufficient funds or invalid payment details), we will notify you to resolve the issue before the order is processed.

3. Security:
We take your privacy and payment security seriously. All payment transactions are encrypted and processed securely using SSL encryption to protect your personal and financial information. We do not store your credit card details on our servers.

4. Sales Tax:
Sales tax is applicable to orders shipped within certain states in the U.S. The tax rate is calculated based on the shipping address of your order. International orders may also be subject to local taxes and customs duties, which are the responsibility of the customer.

5. Discounts and Promotions:
If you have a valid promo code or discount, it can be applied during checkout. Please ensure that the code is entered correctly, as it cannot be applied after the order is completed.

6. Payment Issues:
If you experience any problems with your payment, such as declines or errors, please contact our customer support team immediately at (563) 886-3654 or info@lilibabyplanet.com for assistance.

7. Order Cancellations and Refunds:
Once an order is processed, it cannot be canceled. If you wish to return an item, please refer to our Return Policy. Refunds for returns are issued to the original payment method, and may take 5-7 business days to appear in your account.

If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team. Thank you for choosing Lili Baby Planet!